We understand that it is very interesting to buy your order through for example Amazon where the prices are generally just a bit lower. However, the bottom line is that cheap is expensive.
In most cases, resellers on channels such as Amazon do not offer exactly 'ideal' services. There is a good chance that you will not receive a warranty. In the cases where they do offer a guarantee, there is often a hidden snag. In many cases, you have to send your product all the way to Asia in case of a return. Not only does this take a long time, it also costs a lot of money.
In case of technical questions, they are not always very generous either. They often refer their own customers to us, or to the manufacturer if the customer has a problem.
All in all, to avoid a lot of trouble, I always recommend that you place your order through Huion.uk, an official reseller of Huion in the UK. Our helpdesk offers free technical support. You will also receive a 2-year warranty on top of your order. In case of a return, you can send it free of charge to our test location in Noordwijk, the Netherlands; this ensures a quick/costless return process! So those few pounds more compared to Amazon are well spent.
At Huion.uk your purchase is in safe hands during and after payment!